Privacy Policy

Last updated: 2026-08-18

1. Controller

The data controller responsible for processing your personal data is Dmytro Boguslavskyy, , reachable at [email protected]. This policy explains what we collect through https://velanomi.com (the "Service"), why, and your rights under the EU General Data Protection Regulation (GDPR) and other applicable law.

2. What we collect

• Account data: name, email address, password (hashed), country/locale.
• Report input data: full name, birthdate, and optionally house number or phone number, which you provide so we can generate your personalised numerology report.
• Payment data: handled by our payment processor (Stripe); we store transaction status and identifiers, not full card numbers.
• Usage data: pages visited, device/browser information, log data, cookies and similar identifiers (see our Cookie Policy).
• Communications: messages you send to support.

3. Purposes and legal bases

• Generating and delivering your report/subscription content — performance of a contract (Art. 6(1)(b) GDPR).
• Processing payments and billing, invoicing — performance of a contract and legal obligation (Art. 6(1)(b) and (c) GDPR).
• Sending transactional emails (order confirmations, report delivery, renewal notices) — performance of a contract (Art. 6(1)(b) GDPR).
• Customer support — performance of a contract / legitimate interest (Art. 6(1)(b)/(f) GDPR).
• Analytics to improve the Service — legitimate interest (Art. 6(1)(f) GDPR), or consent where required.
• Marketing and advertising via Meta Pixel and TikTok Pixel — consent (Art. 6(1)(a) GDPR), only after you accept marketing cookies in our cookie banner.
• Fraud prevention and legal compliance — legal obligation and legitimate interest (Art. 6(1)(c)/(f) GDPR).

4. Use of AI to generate reports

To generate your report text, we send the data you provide — your name, birthdate, and, if supplied, house number and phone number — to Anthropic's Claude API for processing. Anthropic processes this data on our behalf as a processor, under a data processing agreement, and does not use it to train its models. This is necessary to deliver the core Service you purchased.

5. Processors and recipients

We share personal data only with service providers who process it on our behalf under data processing agreements, or as strictly necessary to run the Service:

• Stripe (payment processing, USD/EUR) — payment and fraud data.
• Resend (transactional email delivery) — your email address and email content.
• Anthropic (Claude API, report text generation) — name, birthdate, optional house number/phone.
• Cloudflare (CDN, security, and edge network) — technical/traffic data.
• Hetzner Online GmbH (application hosting, Germany) — all data stored to run the Service.
• Meta and TikTok (advertising pixels) — only if you consent to marketing cookies.
• Google (optional OAuth sign-in) — only if you choose to sign in with Google; we receive your name and email from your Google account.

We do not sell your personal data to third parties.

6. International transfers

Hetzner and Cloudflare process EU data primarily within the EU/EEA. Some processors (e.g. Anthropic, Stripe, Resend, Meta, TikTok, Google) may process data in the United States or other third countries. Where this occurs, we rely on the EU-US Data Privacy Framework (DPF), Standard Contractual Clauses (SCCs), or another valid transfer mechanism recognised under GDPR Chapter V.

7. Retention

We keep account and report data for as long as your account is active, and afterward for as long as needed to comply with legal obligations (e.g. German tax law generally requires retaining invoice-relevant data for 10 years) or to resolve disputes. You may request earlier deletion of data not subject to a retention obligation.

8. Your rights

Under GDPR, you have the right to access, rectify, erase, or restrict processing of your personal data, to data portability, and to object to processing based on legitimate interest or direct marketing. Where processing is based on consent, you may withdraw it at any time without affecting past processing. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection supervisory authority.

9. Cookies

We use essential cookies to run the Service, and analytics/marketing cookies (including Meta Pixel and TikTok Pixel) only with your consent. See our Cookie Policy for details and how to change your preferences.

10. Contact

Questions about this policy or your data can be sent to [email protected].